Delivery or some communication from this company. I’ve called three times and not received a word back. You get an “f” in communication.
Three weeks later, still not arrived.
We are very pleased with our purchase. We've owned an Osburn stove the last twelve years and when we built our new place we wanted to go with the best and that is the reason for the purchase. Thank you and we will enjoy every fire we start in our new Osburn stove.
Excellent delivery and easy to install. Love the realistic flames! I had thought I wanted to change flame color like many other models claim but this is well with the investment and much more realistic. Install instructions could be better and make sure that wiring is not to close to reflective back glass as this caused a shadow on the screen and we had to take it apart and fix them. Everything Fireplaces was very responsive and shipped it out immediately. The fireplace was well packed and crated.
Great products, service and price! Highly recommended.
Fireplace was purchased for a client. We received the order in perfect condition. Customer Service was friendly and helpful. I will be using EverythingFireplaces.com for all of my future projects!
product came as advertised. helpful staff quick shipping and great price.
I got the best price anywhere on my order. Customer Service was very helpful and my stove shipped quick! Very happy with my purchase :)
The fireplace was as advertised and the delivery was exceptional. The individual went out of his way to position the fireplace on our back patio. Job well done!
I bought this stove to replace a wood stove on the main floor of our house & to be an addition to the same stove that we have in the cellar. Everything about the ordering & delivery process went smoothly. I picked up the order @ the trucking company, inspected the carton for damage & found none. Unfortunately upon unpacking the unit I discovered that the door glass was cracked. Further inspection showed the crack started by an upper retaining screw, not the best design could use improvement. The last stove I purchased was shipped with a shock sensor on the carton. Might be something for the shipper to think about in the future. Overall very satisfied with the entire transaction. Only negative is having to buy a new glass.
We ordered the same fireplace from Amazon and it arrived dented in a box that was torn up. This one came in a pallet and strapped down. It was also cheaper! We havr been very impressed.
Purchased the Dimplex XLF60 Ignite. Great customer service, fast shipping. I love my new fireplace!